Privacy Policy — Solar Jewellery
Last updated:Â 11 July 2025
Solar Jewellery is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and share your information.
1. What Information We Collect
When you interact with us — whether through our website, wholesale registration, or placing an order — we may collect the following personal information:
- Full name
- Business name
- Email address (including accounts department email)
- Phone number
- Billing and shipping address
- Credit reference contacts (if applying for credit)
- IP address and browser/device information
2. How We Collect Your Information
We collect personal information when you:
- Register for a wholesale account
- Submit a credit application
- Place an order through our website
- Contact us via email or the contact form
- Interact with our website (including through cookies and analytics tools)
3. Why We Collect Your Information
We collect and use your information to:
- Process and fulfill orders
- Manage wholesale accounts and credit terms
- Respond to enquiries and provide support
- Send order confirmations, invoices, and important account updates
- Send promotional content (only if you opt in)
- Improve our website, services, and user experience through analytics
4. Sharing Your Information
We may share your information with trusted third parties to help us run our business. This includes:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers (e.g., NZ Post)
- Email marketing platforms (if subscribed)
- Analytics tools (e.g., Google Analytics, Meta Pixel)
We do not sell or rent your personal information to third parties.
5. Cookies & Tracking
Our website uses cookies and tracking technologies to:
- Understand visitor behavior via tools like Google Analytics
- Enable retargeting or advertising via platforms like Facebook/Meta
- Improve website performance and user experience
By using our site, you consent to our use of cookies. You can manage cookie preferences through your browser settings.
6. How You Can Access or Update Your Information
You may request access to or correction of your personal information at any time. If you wish to update your details, withdraw consent, or request deletion, please:
- Reply to any of our emails, or
- Contact us via our contact form below.
7. Data Security
We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access. This includes using secure servers, limiting access, and maintaining proper internal safeguards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
📩 Questions?
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us using the form below:
